ISO 9001 Quality Policy

On customersWe will listen to our customers, understand and balance their needs andexpectations with those of our suppliers, employees, investors and society andendeavour to give full satisfaction to all parties.On leadershipWe will establish and communicate our vision for the organization and throughour leadership exemplify core values to guide the behaviour of all to achieve ourvision.On peopleWe will involve our people in the organization’s development, utilize theirknowledge and experience, recognize their contribution and provide an environ-ment in which they are motivated to realize their full potential.On processes and systemsWe will take a process approach towards the management of work and manage ourprocesses as a single system of interconnected processes that delivers all theorganization’s objectives.On continual improvementWe will provide an environment in which every person is motivated tocontinually improve the efficiency and effectiveness of our products, processes andour management system.On decisionsWe will base our decisions on the logical and intuitive analysis of data collectedwhere possible from accurate measurements of product, process and systemcharacteristics.On supplier relationshipsWe will develop alliances with our suppliers and work with them to jointlyimprove performance.http://www.iso-consults.comhttp://www.iso9001store.comhttp://www.iso14000store.com